This policy also tells you about some of the key rights which you have under data protection laws. Until 25 May 2018, the key data protection law is the UK Data Protection Act 1998. From 25 May 2018 onwards, you and your personal data will be protected by the EU General Data Protection Regulation (otherwise known as GDPR) and a new UK Data Protection Act.
1.1 This is the privacy and security policy of Live Holidays Ltd. Its purpose is to tell you how we process your "Personal Data" (i.e. data about any identified or identifiable living person). In particular:
- what Personal Data we collect;
- how we use it;
- how we protect it;
- to whom we disclose it;
- how you can access and rectify it.
1.2 If you have any queries concerning this policy, please contact us by using the details on our website.
2.What Personal Data do we collect?
2.1 When you book a holiday with us, we collect basic information such as your name, address and other contact details, payment and technical information. All such information is mandatory unless otherwise stated at the time
2.2 You may provide additional Personal Data to us in the course of communicating with us about your booking.
2.3 We may store certain Personal Data including your contact and order details.
2.4 Our computer may log your IP address (your unique internet address) and browser type when you visit our website.
3. How do we use your Personal Data?
3.1 We use your Personal Data to administer, or communicate with you about, your booking.
3.2 Provided you have opted in on our website, we may provide information about other products or services that may be of interest to you.
3.3 We may access, copy, preserve, disclose, remove, suspend or delete any Personal Data generated, stored, transmitted or used via or in connection with your booking if we are required to so by applicable laws, statutes, regulations, standards or codes of conduct, whether or not compulsory or by competent authority.
3.4 We may use IP addresses for customer profiling purposes.
4. How do we protect personal data?
4.1 We take appropriate precautions to protect Personal Data from loss, misuse, unauthorised access or disclosure, alteration or destruction: Industry-standard Secure Sockets Layer (SSL) technology (128 bit cipher strength) is used to encrypt sensitive information such as credit card details.
5. To whom do we disclose personal data?
5.1 We may disclose Personal Data so far as reasonably necessary:
- to third parties including our hosting company, third party internet payment providers, service providers and property owners for the purpose of administering your booking;
- in the circumstances specified in clause 3.3 above; or
- in the context of a sale or merger of all or part of our business.
6. How can you access and rectify personal data?
6.1 You can access and rectify your Personal Data by contacting us using the details provided on our website.
6.2 For information about your rights under UK data protection laws, see the UK Data Protection Commissioner website.