Feel safe and secure that your booking with us is fully compliant with UK travel industry standards. You are fully protected!
Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide full financial protection for your money.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
Packages that exclude flights are protected too. Land-only packages are financially protected under our Total Payment Protection Insurance Policy (topp). Are you outside the UK? Not a problem: our policy cover all customers worldwide. In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available to download by clicking here.This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Hiscox Insurance Company Limited (Hiscox), registered number 00070234. t&g and Hiscox are authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (number 113849).
We are registered with the International Air Transport Association (IATA) who work with the "air transport industry to promote safe, reliable, secure and economic air travel". As their member we are required to maintain high standards of service and dependability for our holidaymakers.